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Tourism and Leisure Reception Officer Training

Tourism and Leisure Reception Officer Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This practical course equips you to confidently welcome international families, handle efficient check-ins and check-outs, and manage resort services. Master safety protocols, child care rules, accessibility accommodations, clear signage, written guides, and complaint resolution using professional empathy and organisation for top-quality guest experiences.

Elevify advantages

Develop skills

  • Resort operations mastery: run check-in, services, and schedules smoothly.
  • Guest reception skills: welcome families, confirm bookings, explain services fast.
  • Accessibility expertise: support special needs guests with safe, adapted stays.
  • Safety and child care protocols: enforce rules, manage risks, protect kids.
  • Complaint handling tactics: de-escalate issues and offer fair alternatives.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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