Professional Hospitality Training
Gain expert hospitality skills for city 4-star hotels. Chart guest paths, address issues, manage complaints, leverage hotel technology, and coach teams to enhance satisfaction, reviews, upsell income, ADR, and RevPAR in travel and tourism.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Professional Hospitality Training equips you with hands-on methods to lift guest happiness and earnings swiftly. Streamline housekeeping and front desk tasks, craft smart upsell deals, and handle guest info with care. Excel in fixing service issues, tracking KPIs, and setting up feedback loops, while using basic tech and automation, and fostering a solid service mindset via focused staff training and performance oversight.
Elevify advantages
Develop skills
- Guest journey mapping: outline 4-star hotel interactions and please main guest types.
- Service recovery skills: handle complaints quickly with set escalation processes.
- Tech-driven hospitality: apply PMS, CRM, and messaging for tailored guest experiences.
- Revenue-oriented service: optimise operations, upsell smoothly, increase ADR and RevPAR.
- Staff coaching for performance: guide, motivate, and incentivise teams for reliable service.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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