PMR Agent Training
Gain vital skills as a PRM agent in high-pressure airport settings. Master regulations including ADA, FAA, and TSA, deliver safe wheelchair assistance, communicate respectfully with cultural sensitivity, handle incidents effectively, and apply time-efficient methods to provide dignified, compliant service to passengers with reduced mobility. This training ensures professional, stress-free operations every time.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to assist passengers with reduced mobility confidently in airports. It covers key regulations like ADA, FAA, and TSA, safe handling of wheelchairs and equipment, infection control measures, and effective time management. You will practise clear communication, cultural awareness, risk assessment, incident handling, and use practical checklists for efficient, compliant support.
Elevify advantages
Develop skills
- Master PRM operations: triage passengers, optimise routes, and coordinate teams.
- Develop disability support skills: perform safe transfers, provide guides, and communicate respectfully.
- Ensure PRM compliance: implement ADA, FAA, TSA standards in airport routines.
- Handle PRM incidents: assess risks, record details, and safeguard passenger rights.
- Maintain hygiene and safety: clean, use, and service mobility equipment properly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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