Hotel Management Short Course
This short course provides essential skills for effective hotel management, focusing on operational efficiency, guest satisfaction, and revenue growth through practical strategies and team coordination.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Hotel Management Short Course equips you with practical tools to manage a smooth, guest-oriented property. You'll learn to optimise front office operations, accelerate check-in processes, and coordinate housekeeping for timely room preparation. Develop solid daily team routines, manage complaints confidently, resolve service problems, and apply straightforward KPIs, upsells, and 90-day action plans to enhance guest satisfaction and revenue swiftly.
Elevify advantages
Develop skills
- Master guest recovery: resolve complaints quickly with clever, low-stress offers.
- Implement quick check-in systems: create 4–6 step workflows that reduce queues and improve reviews.
- Focus on revenue through upselling: promote upgrades and extras clearly without annoying guests.
- Build team coaching habits: conduct brief trainings, standups, and feedback to elevate service.
- Coordinate housekeeping: synchronise room status, maintenance, and early check-in processes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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