Hotel Front Desk & Reservations Training Course
5/5
Gain mastery in hotel front desk and reservations: manage calls, check-ins, payments, overbookings and guest issues confidently. Perfect for tourism workers seeking top service and advancement in hospitality.

5.0 in the evaluation
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Hotel Front Desk and Reservations Training Course builds hands-on abilities to handle calls, ensure precise bookings and operate PMS systems assuredly. Master check-in and check-out steps, payment checks, ID confirmation, overbooking avoidance, guest scripts and conflict handling. Use practical checklists, enhance time organisation and keep poise under stress for professional, smooth service each shift.
Elevify advantages
Develop skills
- Professional booking management: handle, record and verify reservations swiftly.
- Skilled PMS usage: perform check-ins, check-outs, folios and room stock control.
- Overbooking management: avoid problems, reassign guests and ensure satisfaction.
- Billing and dispute expertise: correct accounts, handle payments and settle issues.
- Front desk efficiency: apply checklists, organise tasks and remain composed.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course duration?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course