Hotel Front Desk & Reservations Training Course
Gain mastery in hotel front desk and reservations: manage calls, check-ins, payments, overbookings and guest issues confidently. Perfect for tourism workers seeking top service and advancement in hospitality.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Hotel Front Desk and Reservations Training Course builds hands-on abilities to handle calls, ensure precise bookings and operate PMS systems assuredly. Master check-in and check-out steps, payment checks, ID confirmation, overbooking avoidance, guest scripts and conflict handling. Use practical checklists, enhance time organisation and keep poise under stress for professional, smooth service each shift.
Elevify advantages
Develop skills
- Professional booking management: handle, record and verify reservations swiftly.
- Skilled PMS usage: perform check-ins, check-outs, folios and room stock control.
- Overbooking management: avoid problems, reassign guests and ensure satisfaction.
- Billing and dispute expertise: correct accounts, handle payments and settle issues.
- Front desk efficiency: apply checklists, organise tasks and remain composed.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course duration?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course