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Hotel and Catering Training

Hotel and Catering Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This programme equips you with hands-on skills to enhance service quality in hotels and catering. You will map guest journeys, interpret vital KPIs, identify complaint causes, create SOPs and checklists, establish SMART standards, manage shifts effectively, and apply real-world training, feedback, and improvement strategies to increase satisfaction, efficiency, and revenue confidently.

Elevify advantages

Develop skills

  • Guest journey mapping: optimise every touchpoint from arrival to departure.
  • Hotel KPI analysis: interpret RevPAR, ADR, and feedback for rapid performance gains.
  • Shift and staffing management: schedule rosters, brief teams, and handle peak demands.
  • Service standards development: create effective SOPs, checklists, and SMART objectives.
  • Training programme design: build concise, impactful hotel and F&B sessions that deliver results.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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