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Hospitality Receptionist Training

4.1/5
Hospitality Receptionist Training
4.1 in the evaluation
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with essential front desk skills for high-volume urban hotels. You will master courteous greetings, attentive listening, calming upset visitors, and effective phone and email interactions. Gain hands-on experience in precise booking management, pricing and stock fundamentals, property management system check-ins, resolving complaints, and stay-end records to ensure seamless guest experiences and reliable top-tier service daily.

Elevify advantages

Develop skills

  • Master guest interactions: manage phone calls, emails, and face-to-face queries effortlessly.
  • Handle quick precise bookings: oversee pricing, rules, and system entries professionally.
  • Execute smooth check-in processes: greet arrivals, check papers, and address delays.
  • Recover from complaints effectively: calm situations, record details, and provide fitting remedies.
  • Optimise guest records: capture likes and follow-up info to encourage return visits.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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