Hospitality and Management Course
This course equips participants with essential skills in hospitality management, focusing on operational efficiency, team leadership, and guest satisfaction through practical strategies and data-driven improvements.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Hospitality and Management Course provides practical tools to enhance guest satisfaction and improve hotel operations. You will learn to identify service issues from online reviews, create effective standard operating procedures, manage front office, housekeeping, and food and beverage teams, and plan seamless guest experiences. Additionally, you will gain expertise in leadership, communication, and data-based quality assurance for reliable and profitable results.
Elevify advantages
Develop skills
- Identify hotel service problems quickly using reviews and on-site checks.
- Develop useful SOPs and checklists to improve room preparation and cleanliness.
- Guide small hotel teams with straightforward instructions, feedback, and support for changes.
- Revise guest experiences during check-in, in rooms, and at breakfast for better stays.
- Monitor service key performance indicators with basic dashboards and reports for rapid enhancements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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