Car Rental Training
Master the essentials of airport car rental operations in the travel and tourism sector. This course covers fleet management, demand forecasting, cleaning processes, risk control, and customer dispute resolution to enhance revenue, safeguard reputation, and ensure seamless rental services for peak travel demands.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to manage efficient and profitable car rental operations at busy airports. You will master fleet tracking, cleaning and maintenance scheduling, demand prediction, yield optimisation, and overbooking strategies to safeguard revenue. Gain expertise in risk mitigation, key performance indicators, and resolving challenging customer interactions using proven scripts, de-escalation methods, and service recovery techniques for immediate application.
Elevify advantages
Develop skills
- Airport fleet oversight: efficiently track, clean, and prepare vehicles during high-demand periods.
- Demand prediction: forecast last-minute bookings and allocate resources for maximum profitability.
- Yield safeguarding: implement overbooking, upgrades, and incentives while protecting income.
- Risk handling: address safety, service, and staffing challenges in fast-paced airport settings.
- Customer conflict resolution: calm tense situations and convert complaints into lasting loyalty.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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