APMR Agent Training
APMR Agent Training enhances your expertise in providing safe assistance for passengers with reduced mobility, including emergency medical responses, effective communication strategies for diverse needs, proficient wheelchair and transfer techniques, guide dog management, and coordination with airport teams to uphold dignity, compliance, and smooth operations in all scenarios, preparing you for peak-time challenges and regulatory standards.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to help passengers with reduced mobility safely and effectively. You will master health checks and emergency procedures, communicating clearly with passengers who have limited English or are blind, proper wheelchair handling and transfers, managing guide dogs, accurate documentation, and working seamlessly with airlines, security, and medical staff to ensure respectful, regulation-compliant travel experiences.
Elevify advantages
Develop skills
- Emergency response for unwell passengers: respond swiftly, record details, and liaise with teams.
- Safe mobility and wheelchair support: execute secure transfers and boarding procedures confidently.
- Clear communication with low-vision and limited-English passengers: use calm, respectful approaches.
- Peak-period triage abilities: assess situations rapidly and prioritise PRM assistance.
- Compliance with PRM and service animal regulations: implement IATA, ICAO, and local guidelines.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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