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Network Outage Troubleshooting Course

Network Outage Troubleshooting Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course provides a quick, hands-on workflow for confidently restoring network services. You will learn to read NOC alarms, operate OTDRs, power meters, and copper testers, isolate faults in CPE and wiring, check fiber and xDSL connections, manage repairs, record details, and implement preventive steps to reduce future outage duration, frequency, and complexity.

Elevify advantages

Develop skills

  • Rapid outage triage: quickly assess incidents and coordinate with NOC teams.
  • CPE and wiring diagnostics: pinpoint ONT, modem, and in-home cabling faults fast.
  • FTTH/xDSL field testing: use OTDR, meters, and loop tests to locate plant issues.
  • Root cause analysis: identify fiber, copper, power, and routing faults with evidence.
  • End-to-end restoration: verify repairs, document RCA, and prevent repeat outages.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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