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Air Headset Course

Air Headset Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain hands-on expertise in deploying, managing, and fixing advanced headsets for demanding voice setups. Master pairing with DECT, Bluetooth, softphones, and IP phones, grasp codecs and QoS principles, minimise interference, and use structured procedures for quick fixes. Conclude with templates, docs, and policies ensuring reliable, high-quality calls across large-scale operations.

Elevify advantages

Develop skills

  • Proficient headset pairing: Excel in DECT and Bluetooth configurations for office environments.
  • VoIP codec optimisation: Select G.711, Opus, G.729 for optimal audio and bandwidth efficiency.
  • QoS and RF enhancements: Boost voice priority while cutting Wi-Fi, DECT, and Bluetooth disruptions.
  • Rapid audio issue resolution: Address echo, one-way audio, or dropouts swiftly and effectively.
  • Uniform deployment strategies: Implement firmware, templates, and SOPs for sites with 150+ agents.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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