office IT support course
Gain expertise in hands-on Office IT support tailored for real office settings. Troubleshoot Word launch errors, optimise Outlook performance, fix shared printer issues, and deploy secure remote tools. Develop robust checklists, detailed documentation, and professional communication abilities essential for efficient IT helpdesk roles in contemporary workplaces.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Office IT Support Course equips you with practical skills to confidently resolve everyday office IT problems. Master step-by-step fixes for Word startup failures, sluggish or crashing Outlook, and network printer glitches, alongside secure remote access techniques, effective user communication, precise ticketing, and routine maintenance to swiftly restore smooth operations.
Elevify advantages
Develop skills
- Microsoft Office troubleshooting: swiftly resolve Word and Outlook problems in live office scenarios.
- Network printer support: expertly handle slow printing, blank pages, or print failures.
- Remote helpdesk processes: effectively triage, prioritise, and log support tickets professionally.
- Secure remote assistance: safely apply remote tools with straightforward user interactions.
- Preventive IT upkeep: implement rapid audits, backups, and procedures to minimise disruptions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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