IT Technician Course
This course equips learners with essential IT technician skills for troubleshooting, security, and support in small office environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The IT Technician Course provides practical skills to diagnose and repair Windows desktops, secure small office setups, and handle help desk tickets effectively. You will learn straightforward workflows for troubleshooting, preventive maintenance, backups, and documentation, while enhancing your ability to manage networks, file shares, printers, and remote support to offer quick, dependable assistance and minimise repeated problems.
Elevify advantages
Develop skills
- Windows troubleshooting: resolve sluggish computers, crashes, and errors using reliable tools.
- Small office security: strengthen devices, apply system updates, and prevent typical threats.
- Help desk workflows: create tickets, service agreements, and escalation routes that operate efficiently.
- Network and printer repair: fix IP addresses, file sharing, Wi-Fi, and printing problems swiftly.
- Remote support mastery: provide secure remote desktop and PowerShell assistance in no time.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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