IT Support and Maintenance Course
This course equips you with essential IT support skills for maintaining stable systems in small environments, covering backup, asset management, monitoring, troubleshooting, and process standardization to minimize downtime and enhance service delivery.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Boost your support skills with a focused IT Support and Maintenance Course that teaches reliable backup and recovery, smart asset and license tracking, effective monitoring and remote assistance, and structured incident triage. Learn preventive maintenance routines, clear documentation practices, and practical tools to reduce downtime, improve stability, and deliver consistent, professional service in any small environment.
Elevify advantages
Develop skills
- Backup and recovery mastery: restore files fast with 3-2-1 best practices.
- Smart IT asset tracking: build lean inventories with PowerShell and free tools.
- Proactive monitoring and remote support: catch issues early, fix users quickly.
- Incident triage and troubleshooting: resolve network, Wi‑Fi, and slow PC issues.
- Operational runbooks and SOPs: standardize IT processes for reliable support.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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