Social Mediator Training Course
The Social Mediator Training Course equips you with essential skills for resolving community disputes effectively. Master mediation techniques, de-escalation strategies, active listening, nonviolent communication, and crafting enforceable agreements. Gain tools for conflict analysis, safe session facilitation, follow-up monitoring, and peer strategies to foster lasting neighbourhood harmony and cooperation in social work.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides hands-on skills to assess community conflicts, facilitate inclusive mediation sessions, and build sustainable resolutions. You will master de-escalation tactics, active listening, nonviolent communication, agreement creation with monitoring, and peer mediation to promote enduring neighbourhood peace and collaboration.
Elevify advantages
Develop skills
- Community conflict analysis: identify actors, risks, and root causes swiftly.
- Mediation session facilitation: conduct structured, calm, outcome-driven sessions.
- De-escalation communication: apply nonviolent communication and active listening to diffuse tensions.
- Agreement design: create clear, fair, and enforceable community commitments.
- Follow-up and monitoring: oversee compliance, results, and community satisfaction.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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