Reception and Intake Social Intervention Course
This course equips social workers with essential reception and intake skills for handling gender-based violence and family violence cases. Participants learn trauma-informed interviewing, risk assessment, safety planning, legal frameworks, coordinated referrals, and ethical documentation to support adults, children, and families effectively, ensuring safer outcomes through quick and structured interventions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical tools for managing initial contacts with individuals and families affected by gender-based and family violence. Master risk assessment, safety planning, trauma-informed communication, efficient interviewing, legal guidelines, action planning, and ethical documentation to enable rapid responses, effective referrals, and improved long-term safety.
Elevify advantages
Develop skills
- Develop skills in risk assessment and safety planning for GBV and family violence cases.
- Master trauma-informed social intake interviewing techniques for effective client engagement.
- Navigate legal frameworks, protection pathways, reporting, and court options confidently.
- Create coordinated action plans linking clients to housing, health, legal, and educational supports.
- Practice ethical case management, including secure documentation, tracking, and case closure.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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