Personal Services Sector Manager Training
Gain confidence leading social care teams. Master service models, scheduling, risk management, KPIs, and staff support to boost client safety, outcomes, and satisfaction in personal services.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Acquire practical tools to organise teams, define roles, and allocate clients for safe, reliable support. Master scheduling, KPI monitoring, regulatory compliance, quality enhancement, risk control, and documentation. Develop strategies for staff wellbeing, communication, and ongoing improvement to ensure consistent, high-quality service delivery.
Elevify advantages
Develop skills
- Design care teams with clear roles, caseloads, and escalation paths.
- Track KPIs using simple dashboards for visits, incidents, and outcomes.
- Lead quality and risk through strong care plans, safety checks, and investigations.
- Plan rotas smartly to match staffing with client needs safely.
- Support staff wellbeing via supervision, training, and stress management.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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