Mediation Agent Training
Develop essential mediation abilities for community service. Master conflict assessment, stakeholder mapping, guiding inclusive discussions, and converting public space disputes into durable community accords and more secure, cooperative neighbourhoods. This training emphasises practical application to build safer communities through effective dialogue and follow-up measures.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on tools to assess conflicts in community areas, identify key stakeholders, and foster trust among varied groups. You will master creating secure, inclusive mediation strategies, developing solid action plans and community pacts, and partnering with local officials. Additionally, acquire expertise in tracking progress, evaluating outcomes, and making flexible adjustments to promote enduring peace and collective accountability.
Elevify advantages
Develop skills
- Conflict assessment: rapidly identify stakeholders, requirements, and strains in communal areas.
- Mediation planning: structure secure, inclusive meetings with established conversation methods.
- Facilitation techniques: guide discussion circles, world cafes, and simulations using straightforward guides.
- Action pacts: jointly develop practical community deals and monitoring strategies.
- Impact tracking: measure key signs, collect responses, and refine approaches.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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