Conflict Resolution Methods & Group Dynamics Course
Gain the skills to confidently handle complex group dynamics in social work settings. Master conflict resolution strategies, de-escalation techniques, restorative methods, and trauma-aware facilitation to ease tensions, foster trust, and ensure support groups remain safe and welcoming for all participants.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course enhances your ability to lead support groups effectively, employing proven conflict resolution techniques and trauma-sensitive approaches. You will master reading group interactions, calming heated situations, establishing firm guidelines, and handling challenging behaviours while safeguarding your mental health. Acquire practical tools, ready-to-use scripts, and session outlines for immediate use in community environments.
Elevify advantages
Develop skills
- Lead support groups using group dynamics principles in practical sessions.
- Quickly resolve conflicts with Nonviolent Communication, de-escalation, and trauma-informed scripts.
- Safely manage disruptive behaviours like sarcasm, side conversations, and dominating talk.
- Create effective short interventions for 3-4 session conflict resolution plans.
- Safeguard personal wellbeing through ethical practices, boundaries, and anti-burnout strategies.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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