Administrative Assistance to Individuals Training
Develop essential administrative support skills for social services: evaluate client requirements, clarify benefits using simple terms, fill out forms, organise paperwork, ensure data privacy, and confidently assist people with housing, nutrition, medical, and financial aid programmes. Gain proficiency in guiding clients through complex systems with ease and cultural sensitivity.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with practical skills to assist individuals through local welfare schemes, benefits, and health services. Master clear communication, trauma-sensitive approaches, and risk evaluation, while safeguarding privacy and managing records. Utilise structured processes, online tools, and referral methods to process applications swiftly and aid clients effectively.
Elevify advantages
Develop skills
- Navigate benefits systems: swiftly connect clients to community support initiatives.
- Communicate rights plainly: employ straightforward language, prepared guides, and confirmation techniques.
- Evaluate client risks promptly: identify shortfalls in shelter, earnings, security, and wellbeing.
- Safeguard client information: enforce privacy rules, permissions, and protected filing.
- Process applications effectively: assist with web forms, submissions, and time limits.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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