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Quality Management in Archives and Libraries Course

Quality Management in Archives and Libraries Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips learners with skills to evaluate cataloguing and user service issues in archives and libraries, create effective quality indicators, and establish SMART, measurable goals. It covers practical workflows for identifying errors, gathering feedback, monitoring services, developing action plans, managing risks, and maintaining long-term improvements using accessible tools, templates, and training methods tailored for library environments.

Elevify advantages

Develop skills

  • Design quality metrics for cataloging and service performance indicators.
  • Write SMART objectives for trackable library quality goals.
  • Implement cataloging QA workflows to detect and correct errors.
  • Improve user services with standardised scripts and feedback.
  • Plan actions to manage risks and sustain quality improvements.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

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