Intercultural Mediation Course
This course provides essential skills for mediating intercultural disputes, covering ethics, communication, stakeholder analysis, online management, and process design in various settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Intercultural Mediation Course equips you with practical tools to handle tricky cross-cultural disputes confidently. You'll learn key ethics, staying neutral, and understanding different cultures, then use flexible communication methods, analyse stakeholders, and map out power dynamics. With real scripts, templates, and proven frameworks, you'll plan, guide, and assess successful mediation in varied face-to-face, online, and mixed settings.
Elevify advantages
Develop skills
- Ethical intercultural mediation: balance cultural ways, rights, and rules.
- Adaptive communication tools: reframe, calm down, and build trust across cultures.
- Stakeholder and power mapping: uncover hidden interests in diverse groups quickly.
- Online conflict management: deal with tension, saving face, and public critique.
- Mediation process design: plan, carry out, and review short, effective intercultural cases.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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