Receptionist Course
This course provides essential skills for receptionists to manage workflows, visitors, communication, conflicts, and workspace setup effectively for a professional front desk experience.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Receptionist Course equips you with practical tools to handle checklists, visitor registration, access control, and host notifications confidently. You will learn clear greeting scripts, email and phone templates, and de-escalation techniques for delays and conflicts. Enhance your workspace layout, signage, safety information, and daily routines to ensure every guest experience is organised, professional, and efficient.
Elevify advantages
Develop skills
- Reception workflows: run start, mid, and end-of-day checklists with pro precision.
- Visitor management: register guests, control access, and notify hosts in seconds.
- Service communication: use proven scripts for calls, emails, and in-person greetings.
- Conflict handling: manage delays, upset visitors, and escalations calmly and safely.
- Reception space setup: design a clear, welcoming, and secure front desk environment.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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