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Receptionist & Concierge Course

Receptionist & Concierge Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This practical Receptionist and Concierge Training Course develops essential front-desk communication, visitor registration, and access control abilities, while emphasising safety and professional conduct. Participants learn effective greeting protocols, de-escalation techniques, multitasking methods, and time management principles. They gain expertise in handling packages, maintaining digital and paper logs, ensuring chain-of-custody, and responding to suspicious items to safeguard people, property, and information daily.

Elevify advantages

Develop skills

  • Master front-desk communication: greet visitors warmly, de-escalate tensions, and direct them efficiently.
  • Control visitor access securely: check identifications, distribute badges, and adhere to protocols.
  • Handle packages with chain-of-custody: record, store, and distribute items without compromise.
  • Manage reception time effectively: prioritise duties, multitask wisely, and remain poised.
  • Respond to incidents capably: identify risks, take safe actions, and log details accurately.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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