Reception Secretarial Training
Reception Secretarial Training builds key front-office skills including smart calendar management to avoid double bookings, smooth handling of visitors and calls, professional email writing, accurate record-keeping, and assured phone etiquette. Gain confidence under pressure to ensure organised, client-focused reception services that impress in any office.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course equips you with essential front-desk skills for busy offices. Master appointment scheduling, calendar management, visitor handling, phone etiquette, call logging, and end-of-day reports using practical templates and techniques for confident, efficient performance.
Elevify advantages
Develop skills
- Smart calendar management: schedule, reschedule, and avoid double bookings quickly.
- Front-desk efficiency: manage visitors, calls, and deliveries seamlessly.
- Professional emails: craft clear confirmations, updates, and summaries.
- Accurate reception logs: create and update visitor and call records.
- Confident phone skills: handle holds, transfers, and difficult calls with scripts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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