Medical Tele-Secretary Training
Gain essential Medical Tele-Secretary skills to manage clinical calls, perform safe triage, handle appointments effectively, protect patient data, and communicate clearly with patients and clinicians. Keep healthcare workflows smooth, accurate, and compliant with privacy standards in a practical, hands-on training programme.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course equips you with skills for confident handling of medical calls, messages, and schedules. Master clear patient communication, telephone triage, accurate record-keeping, and efficient clinic phone and calendar systems. Learn risk management, privacy compliance, and data protection to support clinicians, safeguard patients, and ensure smooth operations in healthcare settings.
Elevify advantages
Develop skills
- Professional medical call triage: spot urgent issues and direct patients correctly.
- Secure patient communication: craft clear emails and messages following privacy guidelines.
- Precise documentation: record calls, SOAP notes, and follow-ups quickly and accurately.
- Efficient scheduling: handle urgent bookings, prevent clashes, and optimise calendars.
- Risk-conscious tele-secretary work: uphold professional limits, privacy, and ethical standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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