Medical Office Assistant Course
This course provides essential training for medical office assistants, focusing on front-desk operations, patient interaction, compliance, billing, and record management to support efficient clinic functioning.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Medical Office Assistant Course equips you with practical skills to handle clinic front-desk duties, including booking appointments, registering patients, managing waiting areas, and initial phone assessments. You'll learn privacy protocols aligned with data protection standards, effective patient interactions, resolving disputes, essential billing and insurance procedures, electronic health record processes, and efficient task prioritisation to confidently assist high-pressure medical teams with professionalism.
Elevify advantages
Develop skills
- Front-desk clinic workflow: master check-in, triage, and phone handling in a busy environment.
- Medical privacy compliance: apply data protection rules to calls, records, and reception areas.
- Patient communication: use scripts to manage conflicts, cultural differences, and caregiver needs.
- Billing and insurance basics: verify coverage, explain fees, and process payments.
- EHR and records: handle data, notes, lab results, and scheduling accurately.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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