Medical Clinic Secretary Course
This course provides essential training for medical clinic secretaries, focusing on reception management, patient data handling, appointment scheduling, billing procedures, and problem resolution to ensure efficient clinic operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Medical Clinic Secretary Course equips you with practical skills to handle reception duties, book appointments, manage phone and remote interactions, and organise patient flow confidently. You will learn precise patient registration, secure record-keeping that respects privacy, basic billing and insurance procedures, and straightforward financial discussions. Through practising scripts, checklists, and workflows, you will tackle common front-desk challenges and maintain a smooth, professional daily operation.
Elevify advantages
Develop skills
- Professional patient intake: manage arrivals, triage, and special needs with ease.
- Secure medical records: organise, update, and protect confidential patient data.
- Efficient appointment control: schedule, confirm, and prevent double-bookings quickly.
- Medical billing basics: verify insurance, explain costs, and support smooth claim processing.
- Front-desk problem solving: handle complaints, no-shows, and conflicts calmly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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