Company Reception Training
Gain essential reception skills for secretariat positions: confidently greet visitors, process check-ins and deliveries, safeguard confidentiality, resolve difficult encounters, and implement straightforward procedures ensuring a secure, efficient, and hospitable front desk environment. This training builds competence in professional visitor management and operational excellence.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Company Reception Training equips you with practical tools to confidently handle visitors, calls, and deliveries. Master professional greetings, visitor intake and badge processes, privacy and data protection protocols, plus strategies for managing challenging situations and security issues. Includes ready-to-use scripts, templates, and checklists to standardise front desk operations for a safe, efficient reception.
Elevify advantages
Develop skills
- Master visitor intake: swift, precise check-ins using badges and records.
- Deliver professional greetings: refined scripts for phone, email, and face-to-face interactions.
- Handle challenging visitors: composed de-escalation and effective security referrals.
- Uphold confidentiality: secure visitor data, documents, and package information.
- Establish front-desk procedures: develop clear protocols, forms, and training aids.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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