Sales Assistant Training
This course equips sales assistants in fashion retail with essential skills to confidently handle shop floor duties. Learners master greeting diverse shoppers, assessing needs quickly, resolving conflicts calmly, optimising key areas like entrances, jeans walls, shoes, and accessories, managing peak times effectively, and tracking performance through simple KPIs and shift reviews to drive daily sales improvements and superior customer service.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills for fashion retail sales assistance, including greeting various customer types, asking targeted questions to identify needs, resolving conflicts calmly, assisting hesitant shoppers with sizes and selections, optimising high-traffic areas such as entrances, jeans walls, shoes, and accessories, handling busy periods efficiently, and using KPIs with end-of-shift reviews for continuous performance enhancement.
Elevify advantages
Develop skills
- Retail merchandising basics: plan fixtures, group products, and rotate stock fast.
- Fashion customer insight: read segments, footfall, and in-store expectations.
- Area setup mastery: entrance, jeans wall, shoes, and accessories that sell more.
- High-impact sales assistance: greet, probe needs, upsell, and cross-sell with ease.
- Busy-shift operations: manage queues, handovers, KPIs, and store standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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