Sales Administrative Assistant Course
This course equips you for the Sales Administrative Assistant position through practical lessons in processing orders, managing CRM details, handling invoices and credit notes, and communicating with customers. You'll aid sales teams by minimising errors, ensuring accuracy, and keeping all orders punctual and correct.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain essential skills in order handling, clear communication, and precise record-keeping to manage customer requests from initial contact through to invoicing. Master templates, checklists, CRM systems, urgent shipments, billing fixes, credit notes, and report preparation to cut mistakes, quicken replies, and ensure seamless daily operations.
Elevify advantages
Develop skills
- Rapid order handling: record, verify, and track sales orders without mistakes.
- Reliable CRM management: log vital customer and shipment details for sales confidence.
- Effective customer interactions: address concerns, manage expectations, and conclude calls properly.
- Efficient billing oversight: generate invoices, correct issues, and process credit notes.
- Organised admin practices: rank priorities, group emails, and deliver clear status updates.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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