from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The After-sales Course shows how to design a clear post-sale journey, build effective onboarding and 90-day adoption plans, and prevent churn with timely interventions. Learn to track the right KPIs, run health and account reviews, and use simple communication templates for onboarding, product adoption, renewals, and upsell opportunities, so every account sees measurable value and is ready to expand.
Elevify advantages
Develop skills
- Design post-sale journeys: map stages, risks, and goals for renewals.
- Build 90-day onboarding plans: drive early adoption and time-to-first-value.
- Detect churn risk: read usage signals and launch fast intervention playbooks.
- Craft high-impact customer emails: welcome, adoption, renewal, and upsell.
- Plan value-led upsells: spot expansion moments and coordinate with Sales.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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