Client Manager Training
This course equips B2B SaaS client managers with tools to cut churn, conduct powerful meetings, execute 90-day retention strategies, and craft 12-month growth plans. Perfect for sales professionals handling renewals, expansions, and key client ties, ensuring stronger, more profitable relationships.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills in client management for B2B SaaS: detect churn early, implement 90-day retention plans, lead impactful meetings, and coordinate cross-team efforts. Master risk evaluation, growth opportunities, and long-term expansion to foster enduring, profitable client partnerships.
Elevify advantages
Develop skills
- Spot B2B SaaS churn risks quickly and respond confidently.
- Plan effective client meetings like kickoffs, QBRs, and renewals.
- Develop 90-day retention strategies to secure renewals.
- Map out account expansion with cross-sells and upsells.
- Score client health and risks to focus on key actions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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