Self-Service Employee Training
Elevate your retail operations through Self-Service Employee Training. Perfect shelf stocking with FIFO methods, prioritise safety and hygiene, excel in self-checkout support, and strengthen customer service abilities to minimise mistakes, accelerate service, and enhance overall store efficiency and performance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain step-by-step instructions for shelf stocking, self-checkout assistance, and daily safety practices. Master FIFO stock rotation, inventory management, handling damaged items, and maintaining tidy displays. Develop expertise in food hygiene, reporting incidents, engaging customers, de-escalating conflicts, and consulting supervisors, supported by hands-on exercises, quizzes, and practical checklists for immediate workplace application.
Elevify advantages
Develop skills
- Self-checkout assistance: Quickly resolve scan failures, payment problems, and age verification.
- Shelf stocking expertise: Replenish stocks, apply FIFO rotation, and align products for optimal appeal.
- Retail safety and hygiene: Safely manage spills, heavy lifting, and food handling across all areas.
- Customer service and de-escalation: Communicate effectively and diffuse challenging situations.
- Self-evaluation in retail: Leverage checklists, simulations, and tests to sharpen competencies.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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