Sales Unit Manager Training
This comprehensive training programme empowers Sales Unit Managers to lead high-performing Home & Kitchen sales teams by mastering essential retail KPIs, implementing effective coaching routines, and developing actionable plans. Participants will gain skills to accurately diagnose performance issues, facilitate impactful team huddles, elevate customer experiences, and consistently achieve challenging sales targets through strategic interventions and ongoing development.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips Sales Unit Managers with practical strategies to rapidly enhance Home & Kitchen sales performance. Participants will master targeted upselling and cross-selling techniques, effective visual merchandising, and service recovery methods. They will learn to utilise KPI trackers, POS reports, and benchmarks for performance diagnosis, conduct focused coaching sessions, and implement training sprints that convert product knowledge into increased average tickets and superior customer experiences.
Elevify advantages
Develop skills
- Retail KPI mastery: Track, benchmark, and enhance key performance metrics for store success.
- Sales action planning: Develop clear, assigned plans to quickly improve store outcomes.
- On-floor coaching: Conduct rapid huddles, role-plays, and feedback to elevate sales performance.
- Visual merchandising: Implement striking displays to increase foot traffic and basket values.
- Home & Kitchen selling: Apply upselling, cross-selling, and issue resolution to boost conversions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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