Sales Commerce Training
Sales Commerce Training drives retail success by teaching reliable sales techniques, KPI monitoring, shop operations, employee scheduling, and expense management. Participants will lift conversion rates, average transaction values, and units per transaction, while enhancing customer satisfaction and staff efficiency in a practical Botswana retail setting.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Sales Commerce Training equips you with hands-on strategies to rapidly enhance sales performance. Master effective customer interaction techniques, upselling and cross-selling approaches, and store layout methods that grow average transaction values. Create easy KPI tracking tools, manage essential expenses, streamline rostering, and develop staff training programmes to ensure every shift operates efficiently and meets targets consistently.
Elevify advantages
Develop skills
- Mastery of retail KPIs: monitor conversion, average transaction value, units per transaction, and footfall within weeks.
- Expense management strategies: reduce staffing costs, losses, and overheads without compromising service quality.
- Effective sales techniques: upsell, cross-sell, and turn customer issues into sales opportunities.
- Intelligent rostering: match staff levels to customer flow using sales-focused planning.
- Rapid training frameworks: implement standard procedures for induction, coaching, and performance tracking.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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