Retail Assistant Course
This course equips you with essential retail assistant abilities, including superior customer service, effective fitting room management, loss prevention techniques, visual merchandising, time organisation, and store safety measures. Utilise practical scripts and routines to increase sales, minimise losses, and maintain an efficient sales environment throughout busy operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your front-line retail skills through this practical course focused on everyday shift challenges. Gain knowledge in service protocols, efficient communication phrases, fitting room oversight, basic loss prevention, and rapid visual merchandising standards. Develop expertise in time management, daily micro-tasks, and safety protocols to manage peak periods with assurance, aid your colleagues, and deliver seamless shopping experiences for all customers.
Elevify advantages
Develop skills
- Fitting room oversight: control customer flow, reduce losses, and safeguard stock efficiently.
- Core retail service: welcome customers, provide assistance, and complete transactions seamlessly during peak times.
- Customer interaction scripts: address concerns, promote add-ons, and solve problems swiftly.
- Visual merchandising tasks: neatly fold, arrange products, and refresh displays quickly to drive sales.
- Retail task prioritisation: organise duties, maintain order, and ensure floor safety consistently.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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