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Building Concierge Training

Building Concierge Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with practical tools for delivering top-quality resident services in buildings. You will master communication methods, service benchmarks, response protocols, and step-by-step guides for handling front desk duties, parcels, facilities, new arrivals, and urgent situations. Through realistic practice sessions, ready scripts, and a clear skills roadmap, you will enhance resident happiness, cut down on grievances, and ensure seamless professional management.

Elevify advantages

Develop skills

  • Resident communication strategy: quickly create clear emails, alerts, and notices.
  • Luxury resident profiling: swiftly analyse building demographics against service targets.
  • Front desk operations: manage reception, parcels, and visitors using expert procedures.
  • Service recovery scripts: resolve complaints, hold-ups, and disturbances confidently.
  • Concierge QA toolkit: implement checklists, reviews, and drills to lift service quality.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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