Building Concierge Training
Gain expertise in Building Concierge Training tailored for high-end properties. Delve into effective resident interactions, uphold superior service levels, deploy problem-resolution scripts, and track key performance indicators to increase satisfaction levels, safeguard property worth, and advance your property management practices to new heights.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical tools for delivering top-quality resident services in buildings. You will master communication methods, service benchmarks, response protocols, and step-by-step guides for handling front desk duties, parcels, facilities, new arrivals, and urgent situations. Through realistic practice sessions, ready scripts, and a clear skills roadmap, you will enhance resident happiness, cut down on grievances, and ensure seamless professional management.
Elevify advantages
Develop skills
- Resident communication strategy: quickly create clear emails, alerts, and notices.
- Luxury resident profiling: swiftly analyse building demographics against service targets.
- Front desk operations: manage reception, parcels, and visitors using expert procedures.
- Service recovery scripts: resolve complaints, hold-ups, and disturbances confidently.
- Concierge QA toolkit: implement checklists, reviews, and drills to lift service quality.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course duration?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course