Six Sigma Foundations Course
This course introduces Six Sigma methodologies tailored for e-commerce fulfilment, focusing on defect reduction, process improvement, and key performance metrics to enhance operational efficiency and customer satisfaction.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Six Sigma Foundations Course provides practical tools to reduce defects and delays in e-commerce fulfilment. Learn core Six Sigma concepts, DMAIC, and key metrics such as on-time delivery, perfect order rate, and pick accuracy. Practice root cause analysis, design targeted pilots, apply technology and automation solutions, and build simple controls and dashboards to maintain measurable, customer-focused improvements quickly.
Elevify advantages
Develop skills
- Six Sigma basics for fulfilment: apply DMAIC and CTQ to daily operations.
- Root cause analysis: use Pareto, fishbone, and 5 Whys to fix delivery issues fast.
- Fulfilment metrics: track on-time, perfect orders, damage, and cycle time.
- Practical data collection: pull, cleanse, and validate OMS, WMS, and carrier data.
- Control and improve: build KPI dashboards, audits, and response plans that stick.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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