After-Sales Technician Training
Gain essential after-sales skills for washing machines: swiftly diagnose E21 and drain issues, conduct safe on-site tests and repairs on pumps, hoses, sensors, and boards. Master repair decisions, parts management, detailed reporting, and clear customer communication to elevate service efficiency and first-time fix success in real-world scenarios.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips after-sales technicians with a practical process to manage washing machine E21 and drain faults, from initial call to final report. It covers structured diagnostics, safe on-site testing, and repairs for pumps, hoses, sensors, and control boards. Enhance first-visit fix rates, schedule follow-ups, handle parts and records, and confidently share findings and upkeep advice.
Elevify advantages
Develop skills
- On-site diagnostics: conduct safe test cycles, check components, identify faults rapidly.
- Drain and pump repairs: remove blockages, verify parts, swap out faulty units efficiently.
- Repair decisions: assess fix versus revisit, organise parts, define time and cost boundaries.
- Customer communication: describe problems simply, manage expectations, resolve concerns.
- Service reporting: record faults, parts used, and images to optimise processes and stock.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course duration?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course