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After-Sales Technician Training

After-Sales Technician Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This training equips after-sales technicians with a practical process to manage washing machine E21 and drain faults, from initial call to final report. It covers structured diagnostics, safe on-site testing, and repairs for pumps, hoses, sensors, and control boards. Enhance first-visit fix rates, schedule follow-ups, handle parts and records, and confidently share findings and upkeep advice.

Elevify advantages

Develop skills

  • On-site diagnostics: conduct safe test cycles, check components, identify faults rapidly.
  • Drain and pump repairs: remove blockages, verify parts, swap out faulty units efficiently.
  • Repair decisions: assess fix versus revisit, organise parts, define time and cost boundaries.
  • Customer communication: describe problems simply, manage expectations, resolve concerns.
  • Service reporting: record faults, parts used, and images to optimise processes and stock.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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