proximity management training
Proximity Management Training empowers retail managers to enhance frontline performance via hands-on floor coaching, superior customer experience initiatives, community partnerships, and straightforward KPIs, transforming everyday operations into boosted sales, customer loyalty, and heightened team motivation in a dynamic retail landscape.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Proximity Management Training equips you with strategies to remain close to customers, increase sales, and guide your team effectively in a fast-paced retail setting. Master active listening, swift complaint resolution, suggestive selling, and tailored fashion engagement dialogues. Forge community alliances, monitor essential KPIs, conduct daily team briefings, provide on-site coaching, and implement a straightforward 4-week plan for rapid, tangible outcomes.
Elevify advantages
Develop skills
- Diagnose retail performance by identifying pressures, interpreting KPIs, and responding promptly.
- Establish local partnerships to increase foot traffic using straightforward, effective methods.
- Enhance customer experience through journey mapping, issue recovery, and increasing average basket value.
- Lead effectively on the shop floor with team huddles, real-time coaching, and sustained staff involvement.
- Coach and assist team members by accelerating onboarding, addressing disputes, and realigning priorities.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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