process communication management training
Master Process Communication Management (PCM) to effectively lead diverse personalities, quickly defuse conflicts, and conduct smoother meetings. Acquire practical scripts, templates, and tools that enhance trust, accountability, and team delivery while reducing stress and miscommunication.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Process Communication Management Training equips you with practical tools to identify six PCM personality types, adjust your communication style, and select optimal channels for interactions. Master planning work, task assignment, meeting facilitation, and conflict resolution to minimise stress, sarcasm, and disengagement. Utilise ready templates, scripts, and a personalised action plan to foster better collaboration and achieve rapid, consistent outcomes.
Elevify advantages
Develop skills
- Adaptive PCM communication: switch channels fast to de-escalate and align.
- Personality-based leadership: tailor tasks, feedback, and deadlines by PCM type.
- Conflict resolution with PCM: defuse clashes and restore team psychological safety.
- PCM diagnostics in meetings: read cues, map types, and adjust your message.
- Ready-to-use PCM scripts: plug-and-play agendas, 1:1s, and crisis responses.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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