Lean administration training
Master Lean Administration to optimise email-based workflows, eliminate waste, and enhance service delivery. Gain practical tools, templates, and KPIs to redesign processes, manage change, and foster continuous improvement in administrative teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Lean Administration Training teaches how to optimise office and email citizen services with Lean tools. Map workflows, identify waste, analyse root causes, and develop efficient inbox standards. Includes templates, KPIs, and change guidance for a hands-on course reducing delays, errors, and promoting ongoing improvement.
Elevify advantages
Develop skills
- Lean office basics: apply Lean principles to streamline admin workflows quickly.
- Email process mapping: chart shared inbox flows to reveal delays and bottlenecks.
- Waste and root-cause analysis: identify 8 wastes and resolve email issues using 5 Whys.
- Lean email redesign: create standards, roles, and dashboards for quicker responses.
- Pilot and scale improvements: conduct PDCA pilots and implement Lean changes with stakeholder buy-in.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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