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Lean administration training

Lean administration training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Lean Administration Training teaches how to optimise office and email citizen services with Lean tools. Map workflows, identify waste, analyse root causes, and develop efficient inbox standards. Includes templates, KPIs, and change guidance for a hands-on course reducing delays, errors, and promoting ongoing improvement.

Elevify advantages

Develop skills

  • Lean office basics: apply Lean principles to streamline admin workflows quickly.
  • Email process mapping: chart shared inbox flows to reveal delays and bottlenecks.
  • Waste and root-cause analysis: identify 8 wastes and resolve email issues using 5 Whys.
  • Lean email redesign: create standards, roles, and dashboards for quicker responses.
  • Pilot and scale improvements: conduct PDCA pilots and implement Lean changes with stakeholder buy-in.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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