conflict management training
This course equips leaders with essential conflict management skills. Participants learn to identify root causes, conduct productive one-on-one discussions and mediations, evaluate risks to projects and team morale, and create action plans that safeguard delivery, quality, and retention in technical teams. Ideal for enhancing team performance and trust in Botswana workplaces.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain hands-on tools to identify conflicts fast, collect key facts, and tackle problems boldly. Master running targeted one-on-one sessions, leading mediation meetings, and calming heated talks. Develop action plans, improve communication standards, gauge risks to output, standards, and staff loyalty, while boosting trust, responsibility, and sustained team success.
Elevify advantages
Develop skills
- Spot root causes of conflicts in technical and project teams swiftly.
- Conduct brief, neutral one-on-one meetings to ease tensions quickly.
- Facilitate joint mediation sessions with firm rules and equitable results.
- Evaluate how conflicts affect delivery, quality, and staff retention.
- Convert conflicts into solid plans for improving workflows, roles, and norms.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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