Strategic Behaviors Course
Master strategic behaviours to convert high-level strategies into everyday actions that drive results. Discover how to overhaul sales and operations for customer focus, create impactful KPIs, overcome change resistance, and implement 90-day plans enhancing profitability, satisfaction, and team effectiveness across functions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to transform strategies into practical daily actions. You will redesign sales processes, enhance customer-focused operations, and develop cross-team systems to gather insights from all interactions. Learn to set effective KPIs, address resistance and risks, and formulate a targeted 90-day plan for behaviour shifts that improve profits, customer satisfaction, and team results.
Elevify advantages
Develop skills
- Customer-focused operations: redesign processes to rapidly increase loyalty and profits.
- Strategic KPI creation: develop straightforward, effective metrics for sales, operations, and support.
- Mapping behaviours to strategy: convert objectives into specific daily tasks for every team.
- Effective change management: swiftly manage resistance, risks, and metric manipulation.
- 90-day action plans: build precise behaviour change strategies for leadership implementation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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