SME-SMI Training
SME-SMI Training equips managers to develop role-based skill matrices, craft 12-week training programmes, train internal specialists as coaches, and monitor KPIs. Small teams boost quality, efficiency, and client satisfaction using straightforward, repeatable methods that fit limited resources.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This programme teaches you to design targeted 12-week training plans, create role-specific skill matrices, and develop internal experts as trainers. Master setting KPIs, monitoring progress with easy tools, applying microlearning and checklists, and building feedback systems to reduce errors, accelerate onboarding, and drive ongoing improvements despite tight time and budgets.
Elevify advantages
Develop skills
- KPI-focused training design: establish precise, trackable targets for SME teams swiftly.
- Role-specific skill mapping: develop straightforward matrices for all service roles.
- Effective SME trainer development: transform specialists into capable internal coaches.
- Efficient training rollout: implement 12-week programmes with little disruption.
- Ongoing skills refinement: apply basic audits and feedback for continuous progress.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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