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Customer Experience Management Course
Oketsa bokgoni jwa gago jwa botsamaisi ka Thuto ya Tsamaiso ya Maitemogelo a Batlhokwa, e e diretsweng batho ba ba ithutang go oketsa kgotsofalo le boikanyo jwa batlhokwa. Ithute go tlhama maano a go tsaya dikgato, ithute go tlhoma mekgele e e maleba, aba didirisiwa, le go tlhama maano a a nang le mosola a maitemogelo a batlhokwa. Nna setswerere sa mekgwa ya go diragatsa, puisano le ba ba amegang, le tiragatso e e nang le mosola. Sekaseka mmapa wa loeto lwa batlhokwa, go kokoanya maikutlo, le diphetogo tse di ikaegileng ka data go netefatsa tokafalo e e tswelelang pele. Ikopanye le rona jaanong go fetola puisano ya gago le batlhokwa le go rotloetsa katlego ya kgwebo.
- Tlhama maano a a ka diragadiwang a maitemogelo a batlhokwa go godisa kgwebo.
- Nna setswerere sa puisano le ba ba amegang go tsamaisa diphetogo sentle.
- Sekaseka maeto a batlhokwa go bona dintlha tsa botlhokwa le mathata.
- Tlhamela dipatlisiso tse di nang le mosola go kokoanya maikutlo a a botlhale a batlhokwa.
- Diragatsa maano a a ikaegileng ka data go tokafatsa maitemogelo a a tswelelang pele.
from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Oketsa bokgoni jwa gago jwa botsamaisi ka Thuto ya Tsamaiso ya Maitemogelo a Batlhokwa, e e diretsweng batho ba ba ithutang go oketsa kgotsofalo le boikanyo jwa batlhokwa. Ithute go tlhama maano a go tsaya dikgato, ithute go tlhoma mekgele e e maleba, aba didirisiwa, le go tlhama maano a a nang le mosola a maitemogelo a batlhokwa. Nna setswerere sa mekgwa ya go diragatsa, puisano le ba ba amegang, le tiragatso e e nang le mosola. Sekaseka mmapa wa loeto lwa batlhokwa, go kokoanya maikutlo, le diphetogo tse di ikaegileng ka data go netefatsa tokafalo e e tswelelang pele. Ikopanye le rona jaanong go fetola puisano ya gago le batlhokwa le go rotloetsa katlego ya kgwebo.
Elevify advantages
Develop skills
- Tlhama maano a a ka diragadiwang a maitemogelo a batlhokwa go godisa kgwebo.
- Nna setswerere sa puisano le ba ba amegang go tsamaisa diphetogo sentle.
- Sekaseka maeto a batlhokwa go bona dintlha tsa botlhokwa le mathata.
- Tlhamela dipatlisiso tse di nang le mosola go kokoanya maikutlo a a botlhale a batlhokwa.
- Diragatsa maano a a ikaegileng ka data go tokafatsa maitemogelo a a tswelelang pele.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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