Assistant Housekeeping Manager Course
This course equips aspiring Assistant Housekeeping Managers with essential skills in team leadership, quality inspections, cleaning standardisation, shift planning, and complaint resolution. Participants will learn to enhance productivity, ensure guest satisfaction, and achieve operational excellence in hotel housekeeping, making it ideal for those advancing in hospitality management.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills to excel as an Assistant Housekeeping Manager. Master room inspection techniques, checklists, quality control measures, time standards, KPIs, shift planning based on occupancy, and standardised cleaning procedures. Develop expertise in handling complaints, investigating incidents, coaching staff, and tracking performance for efficient daily operations and high guest satisfaction.
Elevify advantages
Develop skills
- Lead housekeeping teams through briefings, staff coaching, and daily performance improvements.
- Control quality efficiently by inspecting rooms, logging defects, and reducing re-cleans and complaints.
- Standardise cleaning with professional room sequences, time standards, and safe chemical use.
- Plan shifts effectively by assigning rooms, balancing workloads, and managing high occupancy.
- Resolve guest complaints by investigating issues, documenting actions, and preventing recurrences.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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