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Agent Training

Agent Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course offers a hands-on, step-by-step guide to boost CRM adoption from start to sustained success. You'll learn to assess stakeholders, create focused learning paths, and use effective change strategies. Develop strong onboarding schedules, conduct compelling training sessions, handle disputes, and monitor KPIs using straightforward dashboards, evaluations, and feedback systems to ensure users stay engaged, assisted, and in line with company objectives.

Elevify advantages

Develop skills

  • CRM adoption strategy: identify resistance and promote quick, enduring user engagement.
  • Stakeholder training design: align roles with efficient, role-specific learning plans.
  • Onboarding programme development: structure 6-week launches with defined goals and activities.
  • Data-informed tracking: monitor CRM activity, KPIs, and assistance data for strong returns.
  • Communication and conflict resolution: unite leaders, address objections, and sustain commitment.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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